FAQs
Placing An Order
Back order items can take approximately 2-3 weeks to arrive. If you need an estimate date of arrival for a specific back order item, please contact our sales team at [email protected]
Orders may be changed or canceled within 24 hours of placement. After 24 hours, no changes or cancellations can be made. Any refused or returned packages will be subject to a restock fee of 20%. Shipping charges are non-refundable.
You are required to log in to place an order online. You also have the option of sending a purchase order to our sales team at [email protected] Please be sure to include your username. An invoice will be created and sent for payment.
We accept Visa, MasterCard, Discover, American Express, PayPal Credit, and Sezzle. Cash is not accepted.
If you prefer, you may send your purchase order to our sales team at [email protected]
Typically, we try to keep things new and fresh by not restocking previous items. We try to not have all of our customers selling the same things. Of course, if there is a blow out item, we may consider restocking!
Depends on the order type. See below processing time for the different types of orders.
Immediate Shipping Orders: 1-2 business days plus shipping.
Drop Ship Orders: 1-2 business days plus shipping.
Factory Orders: 5-10 business days plus shipping.
First Time Private Label Orders: 2-3 weeks plus shipping.
Back Orders: 2-3 weeks plus shipping.
Preorders: About 1 week after preorder date plus shipping.
Samples: About 1 week after the sample period ending date plus shipping.
Bag of Riches: Second week of the month.
