Returns and Refunds
Orders are final sale/non-refundable.
If you receive any defective items, please contact our customer service at [email protected] within 48 hours of delivery so that we may resolve the issue.
All shipping and handling charges are non-refundable.
For Bag of Riches member, please refer to FAQs for Bag of Riches.
We are sorry to hear you are no longer interested in your purchase. Orders can be changed/cancelled within 24 hours of placing the order. After 24 hours, orders cannot be altered or cancelled.
Any refused/returned packages are subject to a 20% restocking fee.
We are sorry to hear your sell through rate isn’t as high as anticipated. Unfortunately, all orders are final sale and cannot be returned. You can certainly reach out to our sales team who can help to strategize a marketing plan and figure out reasons why your inventory isn’t moving.